Privacy Policy
Overview
Flight Path Interventions and Coaching (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or engage our services.
Nature of Our Services
Flight Path Interventions and Coaching provides crisis intervention consulting, recovery coaching, sober companionship, licensed therapeutic services, case management coordination, and related support services. We are not a treatment facility, hospital, or medical provider. We do not have a psychiatrist or physician on staff and do not prescribe medication, provide medical diagnoses, or deliver inpatient care. Information you share with us through our website or contact form is not protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), and use of this website does not create a doctor-patient relationship.
Information We Collect
We collect information you voluntarily provide when contacting us through our website, by phone, by email, or in person. This may include your name, email address, phone number, and any details you share about your situation or the situation of a family member. When you visit our website, our hosting provider may automatically collect standard server log data such as your IP address, browser type, and pages visited. We do not use cookies or third-party tracking technologies for advertising or analytics purposes.
How We Use Your Information
We use the information you provide to respond to your inquiries, evaluate your situation, deliver our services, and communicate with you about ongoing support. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Care Coordination
As part of our case management and referral services, we may share relevant information about you or your family member with third-party treatment providers, medical professionals, therapists, detox facilities, or other care providers — but only as necessary to coordinate care and only with your knowledge and consent. We carefully vet the providers we work with, but we are not responsible for their independent privacy practices. We encourage you to review the privacy policies of any provider to whom you are referred.
Confidentiality
We take the confidentiality of our clients and their families extremely seriously. All communications and personal information shared with us are treated with the highest level of discretion. However, we may be required to disclose information if compelled by law, court order, or if we believe in good faith that disclosure is necessary to prevent imminent harm to you or others.
Information About Minors
We may collect information about or on behalf of minors when a parent, legal guardian, or authorized family member engages our services. We do not knowingly collect personal information directly from minors through our website. If you believe a minor has submitted personal information to us without parental consent, please contact us immediately so we can remove it.
Data Retention & Deletion
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain our business records, and comply with legal obligations. You may request that we delete your personal information at any time by contacting us at the email address below. We will honor your request unless we are legally required to retain certain information.
Your Rights Under California Law
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell your personal information. To exercise any of these rights, please contact us at the email address below.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
Contact
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us at contact@flightpathinterventions.com.